Question 1

Is Northline the right fit for my home?

Accepted Answer

Northline is designed for homeowners who want more than a one-time exterior cleaning. We work with maintained homes, lakefront properties, acreage homes, newer homes and homeowners who value long-term exterior care. Every project begins with a Property Assessment so we can recommend the level of care that best fits your property's condition and maintenance goals.

Question 2

What happens during a Property Assessment?

Accepted Answer

During your Property Assessment, we'll walk your property with you, evaluate exterior conditions, identify areas of buildup, moisture exposure and maintenance concerns, and answer any questions you have. From there, we'll recommend the most appropriate level of care based on your property's needs—not a sales script.

Question 3

How do I know which care package is right for my home?

Accepted Answer

You don't need to decide before contacting us. Every property is different, which is why we begin with a Property Assessment. After evaluating your home, we'll recommend the package that best matches your property's condition, maintenance history and long-term care goals.

Question 4

How often should my home receive exterior care?

Accepted Answer

Most Pacific Northwest homes benefit from annual exterior maintenance to help prevent algae, moss, moisture buildup and premature surface wear. Properties with greater tree coverage, higher moisture exposure or lakefront locations may benefit from more frequent maintenance. We'll recommend a schedule based on your property's specific conditions.

Question 5

What services are included in a Northline care package?

Accepted Answer

Our care packages may include soft house washing, gutter cleaning, concrete cleaning, cobweb removal, exterior surface rinsing and other services depending on the level of care selected. Additional services, such as roof moss prevention, exterior window refreshes and deck or patio care, are recommended only when appropriate for your property.

Question 6

Do I need to be home during the service?

Accepted Answer

For most projects, we recommend being available for the initial walkthrough if possible, but you don't necessarily need to be present throughout the service. Before work begins, we'll review the scope of work, answer any questions and make sure you know exactly what to expect.

Question 7

Is soft house washing safe for my home?

Accepted Answer

Yes. Northline uses soft washing methods that are appropriate for exterior surfaces such as siding, trim and soffits. Our process is designed to remove algae, mildew and organic buildup while minimizing unnecessary wear on your home's exterior materials.

Question 8

Will you recommend services I don't need?

Accepted Answer

No. Northline is built around thoughtful recommendations—not unnecessary upselling. Every recommendation is based on your property's condition, maintenance priorities and long-term protection. Our goal is to help you make informed decisions about caring for your home.

Question 9

What happens after my service is complete?

Accepted Answer

Once the work is complete, Northline performs a final quality review to ensure the agreed-upon scope of work has been completed to our standards. We'll walk through the results with you when possible and provide recommendations for future maintenance if appropriate.

Question 10

Why choose Northline instead of hiring a pressure washing company?

Accepted Answer

Northline isn't built around pressure washing—we're built around exterior property care. We begin with a Property Assessment, recommend the right level of care for your home and focus on protecting your property's long-term condition. Our approach emphasizes thoughtful maintenance, clear communication and consistent quality rather than simply completing a cleaning service.

Northline Exterior FAQ

Frequently asked questions